Question 1

How does PAI know about my property?

Accepted Answer

PAI is fully integrated into the Blast Wizard. It automatically reads the details you've entered (like address, price, and features) so you don't have to repeat them. It's context-aware at every step.

Question 2

Can I show PAI my flyer design?

Accepted Answer

Yes! PAI has vision capabilities. You can click the Camera icon to instantly capture a screenshot of your blast, or upload up to 2 images for PAI to analyze and critique.

Question 3

Can PAI make changes for me?

Accepted Answer

Yes. If you ask PAI to write a subject line or description, it can apply the text directly to your form fields with a single click. No copy-pasting required.

Question 4

What copy can PAI generate?

Accepted Answer

PAI can generate marketing copy for real estate listings (Property Descriptions, Subject Lines, Email Headlines) and is expanding to other areas like insurance, mortgage lending, and related real estate services.

Question 5

How many times can I regenerate PAI suggestions?

Accepted Answer

You can regenerate each field multiple times per blast to give you plenty of options to choose from.

Question 6

Can PAI help with different property types?

Accepted Answer

Yes. PAI is trained on various property types and can generate appropriate marketing copy for residential, commercial, luxury, and investment properties.

Question 7

How long does it take to create a blast?

Accepted Answer

With PAI assistance, most users complete a blast in about 10 minutes.

Question 8

Can I use my own design?

Accepted Answer

Yes. Upload your own flyer (PDF, JPG, PNG), paste custom HTML, or let PAI generate a complete template for you.

Question 9

Can I preview my blast before sending?

Accepted Answer

Yes. You get a live preview showing how your blast will look on desktop and mobile before you finalize.

Question 10

Can I announce an Open House?

Accepted Answer

Yes. When creating a Residential Listing blast, toggle 'Open House' to add your dates, times, and special instructions directly to the email.

Question 11

Do you have a digital sign-in sheet?

Accepted Answer

Yes. We provide a professional, paperless Open House Sign-in tool that runs on any tablet or smartphone, giving a modern first impression.

Question 12

Does the sign-in form work without Wi-Fi?

Accepted Answer

Yes! Our web-based sign-in form works completely offline. It saves visitor data safely to your device and automatically syncs to your dashboard when you reconnect to the internet.

Question 13

What visitor info is collected?

Accepted Answer

The form captures Name, Email, Phone, Address, Purchase Timeline, and Pre-qualification status. All leads are organized in your Open House Dashboard.

Question 14

Are my open house leads secure?

Accepted Answer

Yes. All visitor data is stored securely on your device and encrypted during sync. Your leads are private to your account and are never sold or shared.

Question 15

How do I access my open house attendees?

Accepted Answer

Go to Dashboard > Open Houses, then click on your event to see all attendees with their contact information and submission times.

Question 16

Can I create multiple open houses?

Accepted Answer

Yes. Create and manage as many open house events as you need from your dashboard.

Question 17

Is there a charge to create an account at HomeFlyer AI?

Accepted Answer

No, there are no set up costs, subscriptions or membership costs. There are no contracts and no monthly minimums. You only pay when you send a flyer.

Question 18

Do you have templates?

Accepted Answer

We have several templates to choose from. Feel free to use our fill in the blank style templates or upload your own flyer. You can even use your own html code or create your own html flyer from scratch.

Question 19

Can we save our work and come back later?

Accepted Answer

Yes, our system saves automatically. Every time you complete a step and click NEXT STEP, your work is saved. You will find all of your saved work under the MY SAVED BLASTS icon in your account.

Question 20

Are there any tutorials or training videos?

Accepted Answer

Yes. Our tutorials link is displayed in the navigation bar at the top of the page and is also available from within your control panel. We also have short tutorial snippets at every step.

Question 21

What is magic link authentication?

Accepted Answer

Magic links are secure, one-time login links sent to your email. Just click the link to sign in—no password required. You can optionally set a password later for convenience.

Question 22

Do I need to know how to code?

Accepted Answer

Not at all. Choose from professional templates, upload your own flyer, or let PAI generate everything for you. No coding required.

Question 23

Who receives HomeFlyer AI emails?

Accepted Answer

Our list is primarily a real estate broker/agent database broken down by real estate association/board affiliation. Anyone with an interest in receiving residential real estate listing alerts can opt into our database.

Question 24

Have recipients agreed to receive these emails?

Accepted Answer

Yes. All recipients in our database have opted in to receive real estate marketing communications. They have explicitly agreed to receive property listings, open house announcements, and related real estate content. Recipients can unsubscribe at any time via the link in every email.

Question 25

Will I reach every agent in my market?

Accepted Answer

We supply you with the estimated reach prior to making payment.

Question 26

Where do you get your email list from?

Accepted Answer

Our list compilation system is proprietary and reliable.

Question 27

I spoke to a colleague who didn't see my blast. Why?

Accepted Answer

This is normal. Some agents may have previously unsubscribed from our alerts, or the email may have been filtered to their spam/promotions folder. We cannot guarantee delivery to every specific individual.

Question 28

Do you sell my data?

Accepted Answer

Never. Your personal information and specific campaign data are strictly confidential. We do not sell or share our user lists with third parties.

Question 29

How do I select which agents receive my blast?

Accepted Answer

Search for MLS boards by name or state. Select individual boards or statewide bundles. Each selection shows the agent count and price.

Question 30

How much does it cost to send a blast or a flyer?

Accepted Answer

Pricing varies based on your target database and blast type. The exact cost is calculated and displayed in real-time as you select your MLS boards and databases during the blast creation process.

Question 31

How much does it cost to receive HomeFlyer AI alerts?

Accepted Answer

Free. It is always free to receive our alerts.

Question 32

How can I pay for a blast or a flyer?

Accepted Answer

We accept credit cards online in our secure interface.

Question 33

Is my payment information secure?

Accepted Answer

Payments are processed securely through Stripe and PayPal. We do not store or have access to your full credit card number or bank details.

Question 34

Can I get a receipt for my purchase?

Accepted Answer

Yes. After each successful blast, download a PDF receipt from your Billing page or Blast Details page.

Question 35

Do you offer refunds?

Accepted Answer

We provide detailed email proofs before payment so you can review everything carefully. Refunds are only issued for errors on our end. We're here to help you get it right the first time, so please take a moment to review your blast before finalizing your order.

Question 36

How long after I confirm does the blast go out?

Accepted Answer

After your order is approved by our compliance department, it will be emailed on the day you selected. Our email server begins sending at 9:00am in each time zone.

Question 37

Do I get to preview before sending?

Accepted Answer

Yes. You will be required to sign off on your proof prior to placing your order. You can see the email proof online during creation and receive a copy in your inbox.

Question 38

How many times will my blast or flyer be sent?

Accepted Answer

One time.

Question 39

Can I choose what time of day my blast is sent?

Accepted Answer

You can choose the day but not the time. Flyers and blasts are sent on a first come first served basis.

Question 40

What is the same-day order deadline?

Accepted Answer

Monday-Friday: 5pm Eastern (2pm Pacific). Saturday/Sunday: 8am Eastern (5am Pacific).

Question 41

Can I schedule my blast for a future date?

Accepted Answer

Yes. Send immediately or schedule for a future date during the creation process.

Question 42

Why does delivery take time?

Accepted Answer

We use gradual delivery over several hours to mimic natural email patterns and maximize inbox placement rates.

Question 43

Are there limits on how many blasts I can send?

Accepted Answer

Yes. We enforce per-user daily sending limits to ensure reliable delivery for all customers. We also dynamically limit the number of orders we accept based on current sending capacity, ensuring we never exceed server or email provider limits.

Question 44

Do you provide statistics on my blasts?

Accepted Answer

Yes. Stats are provided in your account once the blast is deployed. An estimated recipient reach is displayed before payment.

Question 45

What are your open rates?

Accepted Answer

Open rates range between 10-20%, which aligns with industry standards. Your open rate is directly related to your email subject line quality.

Question 46

Can I track ROI on my blasts?

Accepted Answer

Yes. The Analytics Dashboard tracks responses and conversions. Filter by date range, property type, and template to identify your most profitable campaigns.

Question 47

What metrics can I see?

Accepted Answer

Track opens, clicks, responses, ROI, and see which templates and property types perform best.

Question 48

Can I market a real estate related service?

Accepted Answer

Yes, as long as the service is directly related to real estate. This includes mortgage lending, real estate coaching, title companies, home inspection, insurance, and contractor services.

Question 49

What qualifies as a real estate related service?

Accepted Answer

Services directly related to the sale, leasing, and maintenance of real estate. This includes mortgage lending, real estate coaching, title companies, home inspection, insurance services, and contractors such as plumbers, electricians, roofers, and home improvement professionals.

Question 50

Do you guarantee results?

Accepted Answer

No. HomeFlyer AI is an advertising medium, similar to a newspaper or website. We guarantee that your blast will be sent to the selected database, but we cannot guarantee specific leads, sales, or response rates.

Question 51

I am a FSBO (for sale by owner). Can I send a blast?

Accepted Answer

Yes. For Sale by Owner sellers are welcome to use our service to market their properties.

Question 52

How do I avoid the junk folder?

Accepted Answer

Avoid spammy phrases like "Click here!", excessive exclamation points, ALL CAPS, bright red/green fonts, image-only emails, and "Test" in subject lines.

Question 53

Why don't images show up automatically?

Accepted Answer

Due to security regulations, hosted images in emails do not display automatically unless the recipient has enabled auto-download. Recipients can click "download images" to display them.

Question 54

Why can't I use link shorteners like Bitly?

Accepted Answer

Link shortening services (Bitly, TinyURL, etc.) are often used by spammers and are blocked by our security filters to ensure high deliverability. Please use your direct, full URL.

Question 55

Can I upload my own HTML code?

Accepted Answer

Yes. We validate your HTML for email compatibility and security.

Question 56

Where do I find my saved work?

Accepted Answer

Go to MY ACCOUNT > CONTROL PANEL > MY SAVED BLASTS. Incomplete drafts appear at the top, placed orders at the bottom.

Question 57

Can I edit an order before it deploys?

Accepted Answer

Yes. Go to My Saved Blasts, click EDIT next to your order, make changes, then resubmit via the payment page (no additional charge).

Question 58

Can I resend a previous blast with changes?

Accepted Answer

Yes. In My Saved Blasts, click SCHEDULE AND PAY AGAIN next to the order you want to resend, then make your changes.

Question 59

I made a typo. Will you resend it for free?

Accepted Answer

No. It is your responsibility to proofread your blast before finalizing the order. We do not offer free resends for customer errors.

Question 60

Can I delete a draft?

Accepted Answer

Yes. Click the delete icon next to any draft in My Saved Blasts.

Question 61

How long are drafts saved?

Accepted Answer

Drafts are saved indefinitely until you delete them or complete the blast.

Question 62

How does the referral program work?

Accepted Answer

When you refer another agent and they send their first blast, you both receive 1 blast credit automatically — each credit covers 1 local association blast. There are no limits on how many agents you can refer.

Question 63

How do I get my referral link?

Accepted Answer

Your unique referral link is in your dashboard under Rewards. Share it with other agents via email, text, or social media.

Question 64

When do I get my blast credit?

Accepted Answer

Your credit is added automatically as soon as your referred agent completes their first paid blast. You'll receive an in-app notification when it's applied.

Frequently Asked Questions

AI Assistant (PAI)

Templates & Blast Creation

Open House Tools

Getting Started

Database & Reach

Pricing & Payments

Sending & Scheduling

Analytics

Services & Content

Technical

Editing & Management

Referral & Rewards

Still have questions?

HomeFlyer AI

Frequently Asked Questions

AI Assistant (PAI)

Templates & Blast Creation

Open House Tools

Getting Started

Database & Reach

Pricing & Payments

Sending & Scheduling

Analytics

Services & Content

Technical

Editing & Management

Referral & Rewards

Still have questions?

Frequently Asked Questions

AI Assistant (PAI)

How does PAI know about my property?

Can I show PAI my flyer design?

Can PAI make changes for me?

What copy can PAI generate?

How many times can I regenerate PAI suggestions?

Can PAI help with different property types?

Templates & Blast Creation

How long does it take to create a blast?

Can I use my own design?

Can I preview my blast before sending?

Open House Tools

Can I announce an Open House?

Do you have a digital sign-in sheet?

Does the sign-in form work without Wi-Fi?

What visitor info is collected?

Are my open house leads secure?

How do I access my open house attendees?

Can I create multiple open houses?

Getting Started

Is there a charge to create an account at HomeFlyer AI?

Do you have templates?

Can we save our work and come back later?

Are there any tutorials or training videos?

What is magic link authentication?

Do I need to know how to code?

Database & Reach

Who receives HomeFlyer AI emails?

Have recipients agreed to receive these emails?

Will I reach every agent in my market?

Where do you get your email list from?

I spoke to a colleague who didn't see my blast. Why?

Do you sell my data?

How do I select which agents receive my blast?

Pricing & Payments

How much does it cost to send a blast or a flyer?

How much does it cost to receive HomeFlyer AI alerts?

How can I pay for a blast or a flyer?

Is my payment information secure?

Can I get a receipt for my purchase?

Do you offer refunds?

Sending & Scheduling

How long after I confirm does the blast go out?

Do I get to preview before sending?

How many times will my blast or flyer be sent?

Can I choose what time of day my blast is sent?

What is the same-day order deadline?

Can I schedule my blast for a future date?

Why does delivery take time?

Are there limits on how many blasts I can send?

Analytics

Do you provide statistics on my blasts?

What are your open rates?

Can I track ROI on my blasts?

What metrics can I see?

Services & Content

Can I market a real estate related service?

What qualifies as a real estate related service?

Do you guarantee results?

I am a FSBO (for sale by owner). Can I send a blast?

Technical

How do I avoid the junk folder?

Why don't images show up automatically?

Why can't I use link shorteners like Bitly?

Can I upload my own HTML code?

Editing & Management

Where do I find my saved work?

Can I edit an order before it deploys?

Can I resend a previous blast with changes?

I made a typo. Will you resend it for free?

Can I delete a draft?

How long are drafts saved?

Referral & Rewards

How does the referral program work?

How do I get my referral link?

When do I get my blast credit?

Is there a limit to how many agents I can refer?

Can I follow other agents on the platform?

What will I see when a followed agent blasts?